Thursday, December 01, 2005

Wanted - Serious 'thinkers' on Networking

Masters of Networking is an important new club for serious thinkers and practitioners of networking. We are looking for debate, articles, sharing and intellectual discussion.

Please take a look at the link below and join today.
http://www.ecademy.com/module.php?mod=club&c=3175

Regards

Phil

Masters of Networking is sponsored by Ciris Business Development
http://www.cirisbiz.co.uk

If you don't look the part, don't expect any service - Sir

So, I'm in the bank this afternoon and witnessed the counter staff actively encouraging a man NOT to open an account with them. Sure - he looked about 20 years old, was a little scruffy with a lot of paint, dust and dirt on his clothes - but he had clearly just finished his shift or a hard days work - or whatever. He had a small bundle of cheques and about £100 in cash in his hand and was trying to ascertain if he should be opening a business or a personal account.

"No, it would be quite a lot of hassle and paperwork - Sir."

Accompanied by zero eye contact and a complete lack of interest in dealing with someone who was't wearing a suit, the potential account holder left feeling that he was clearly missing something in our customer focussed banking system. The world's 'local bank' at its very best. Well done.

Phil

http://www.cirisbiz.co.uk
World Class Presentation Skills training and Executive Speech Coaching